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A Tale of Two Managers Our family enjoys picking up dinner at Baja Fresh, a chain of fresh Mexican food restaurants, and my recent experience with them highlights the right and wrong way to deal with customer complaints. Manager to apologize for kicking couple out of restaurant Restaurant managers now say they plan to apologize for kicking a couple out of their restaurant last week. The couple attracted national attention for eating too much roast beef at a Chuck-A-Rama. Sui Amaama and his wife Isabelle were escorted out of a Taylorsville's Chuck A Rama by police last Tuesday night.. At 19, she was a restaurateur Miranda Carter drove from bank to bank looking for money to open her own restaurant. The reaction was the same. "They laughed me right out of the bank," she said. She didn't really expect anything less. After all, it's not every day that a 19-year-old wants to open her own business. Rocco on the rocks Confession time: I'm addicted to NBC's semi-reality, semi-documentary series The Restaurant. It's partly because of its energy, partly because it feels like a night out, but mostly because it is spellbinding to watch a man unravel in front of us. Playing with food Twenty five years ago, a McDonald's marketing genius came up with a plan: Put a toy in a box with some food and the kids will want the toy, so the parents will buy them the food. Thus, the Happy Meal was born. This year, McDonald's celebrates the 25th Anniversary of their iconic combo. Here are 25 tasty nuggets about the Happy Meal... Girl claims she was strip-searched at restaurant A teenager filed suit against a Stuart restaurant Tuesday, claiming she was strip-searched after being accused of taking cash as she cleaned tables. But restaurant owner Arthur Dombrose insisted no one searched her and said he knew nothing of the incident until the next day. "She didn't disrobe," he said. "They told me she just shook her shirt out. Now it's two years later and something's being said." Blacksmith Restaurant makes rarified 'Hot List' For six years now, Condé Nast Traveler has put out its Hot List of the best new restaurants, hotels and bars in the world. The Blacksmith Restaurant, nestled in the heart of historic Bend, was just rated as one of 66 of the world’s hottest new restaurants, only 18 of which were in the United States and the only one that made the list in the Pacific Northwest. New restaurant scanner uncovers dirt left behind Widow sues Applebee's for millions over manager's death New McDonald's CEO looks to future Man stabbed in dispute over tip at Clemmons restaurant Cornell study shows most restaurant patrons willing to dine off-peak if the price is right Restaurant owners join together against smoking ban Mother carjacked in restaurant's drive-through Slain restaurant owner had financial troubles Owner says work is making access to restaurant difficult Landmark Sacramento restaurant closes down New restaurant gets boost from Letterman San Francisco initiates restaurant cleanliness reporting system Gourmet restaurant one step closer to serving city diners ECC to replace student-run restaurant Owner of venerable Hamilton restaurant decides to go smoke-free Arizona House OKs bill to allow guns in bars, restaurants Restaurant owners monitor store traffic on smoking ban Man shot at restaurant's drive-up window 2-year-old accidentally left behind at restaurant Phoenix Cafe owners could face charges for vandalism 2 women claim discrimination at Euless Waffle House Woman who says she was strip-searched at restaurant files lawsuit Training can stop strip-search hoax Quizno's spokes-rats grab attention Consumers thought the singing rodents with bulging eyes in commercials for Denver-based Quizno's Subs were either brilliant or disgusting. But they cost some out-of-state franchise owners money, as consumers avoided their stores because of the image projected by the rat-like creatures. No-carb dieters booted from buffet A suburban Salt Lake City couple on the Atkins Diet have a beef with a local restaurant after being booted from the buffet for eating too much meat. Isabelle Leota, 29, and her husband Sui Amaama, 26, both on the no-carb diet, were dining Tuesday at a Chuck-A-Rama in the Salt Lake City suburb of Taylorsville when the manager cut them off because they'd eaten too much roast beef. Restaurant cooks up its own reality But having watched The Restaurant and dined at Rocco's, I'm trying to decide: Is this a made-for-TV restaurant? Or is it made-about-a-restaurant TV? Where does "real" end and TV begin? Egos stew in 'Restaurant' Certainly, you won't find anything much more amusing on TV this week than DiSpirito's insistence that the restaurant's success was based solely on his hard work. Never mind that we hardly ever see him working or that a restaurant that doesn't make money can't be called a success, no matter how crowded it may be. 'The Restaurant' has the recipe for a tasty night of TV drama It's been six months since the opening of "Rocco's," and while wildly successful, the restaurant has been bleeding money. According to the financier who fronted the cash for the business, the restaurant so far has lost $600,000 in operating costs. That hard-nosed investor, Jeffrey Chodorow, decides to take matters into his own hands and brings in a team of advisers to help him turn around the restaurant. Anyone who has been in the middle of that sort of situation knows it turns the workplace into a pressure cooker. The Restaurant 2 – "Love Skips A Generation" Rocco’s restaurant has been an open wound bleeding money since it opened six months earlier and no one can understand why, least of all Jeffrey Chodorow. Jeffrey, if you remember, is the backer and co-owner of Rocco’s and he is not a happy man. He has stayed away for three months to let things take their natural course, but now the time has come to step in and lay down the law. Endicott actress is hostesses at 'The Restaurant' When she left Endicott to pursue an acting career in New York City, Katelin Schofield did what many actors and artists in the city do; she got a job at a restaurant. But not just any restaurant. Schofield is one of six hostesses working at Rocco's, the subject of the reality TV show, The Restaurant. Rocco's return is delicious Rocco's 'Restaurant' returns, more discord in the kitchen The Restaurant: 'Intern from hell" or idealistic star on the rise? 'The Restaurant' serves up a cold dish of fantasy Jimmy Buffett not gaining any fans after restaurant threat Restaurants coping with rising beef prices Costs thin restaurant margins Restaurant sued in drunken-driving fatality lawsuit Applebee's will add a headquarters move to its menu Burger King shift manager shows clock who's the boss Analysts like the taste of The Cheesecake Factory Kicked out of the kitchen High-tech boom returns, at least for restaurants Muddled vision keeps restaurant from attaining grandeur U.S. Restaurant Properties acquires Ground Round assets Complain about the food if you dare Huddle makes Texas entrée More than burgers and fries: Wendy's adjusts menu, builds via Tim Horton's in Canada Restaurant checks fall behind New trade magazine aimed at restaurants, food service Restaurant to recreate traditional Thai village World's great chefs will be cooking at L'Auberge Law and order: Lights start fire that damages restaurant National Restaurant Association's show to have government flare Napa eateries to earn cleanliness grades Fresh Choice still hungry for customers Hartman to launch Waterfront restaurant 'Hardee's Revolution' spreads to West Coast, Carl's Jr. Atlanta Bread Co. CEO arrested for alleged fraud in South Africa More chicken wing outlets landing in New Mexico Skyline rolls out 'Fresh Selects' menu to all stores McDonald's Japan founder dies Buffalo Wild Wings doubles earnings, shares jump Museum to replace first KFC restaurant Famous Dave's reports mixed results Local chef to get taste of Olympics Buffalo Wild Wings adding two restaurants in Kentucky Daley unveils restaurant plan RARE Hospitality profit up 26% in first quarter Teens eat in smoke-free restaurant Premier to acquire Players Grille Norfolk hits back at restaurant reviews IHOP inks deals for 26 new restaurants Recent restaurant rush increases variety in Huntsville French toast, pancakes fuel IHOP sales Restaurant owner chats online about smoking ban Bob Evans posts nutritional information online Small restaurant in Mexico caters to cruise staffs Outback to kick off Chinese kitchen chain Elburn restaurant opts out of liquor sales Charlotte restaurants win award Restaurant finds greener pastures in arts center Revenues up, earnings flat for California Pizza Kitchen The restaurant that Joe built Still cooking: Hogan preps chefs for TV gigs Restaurant fined for offering body sushi Cheesecake Factory sweetens profits City debates restaurant grading Healthy Bites Grill to add location Boom in east-side eateries continues Panera's aggressive growth strategy is likely to continue Court reverses judgment for pizzeria manager Landry's new restaurant makes downtown a destination for fun Family passes torch Family Steak Houses unveils new concept in Orlando Bandit flees after terrified chef brandishes soup ladle Abuelo's grand opening raises $7,000 for Make-A-Wish Canal restaurant sparks row Daley unveils restaurant plan: former PNC exec envisions kid-friendly concept Charity selects edgy restaurant for fund-raiser Outback stock downgraded Changes in store for Felton restaurant scene Six Chick-fil-A eateries coming to area Hartford restaurant closed for trafficking drugs 'Foie gras-free Pittsburgh' effort targets restaurants Popular Exeter restaurant and bar goes smoke-free Chef turns restaurateur AAFES' new 'Sunset Strips' restaurant coming to Bolling 626 Douglas open for business Restaurant's patio stinks - literally Restaurants offer memorable dining experiences Subscribe to the RestaurantNews.com e-mail newsletter! 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