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MySupport - MySupport allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done.
Price: $89.95
Nuvana WebForm Mailer - With Kontak you can give your web site visitors way to submit questions from their web browsers. When a website visitor submits a question, the form output is mailed to both the visitor and an address you specify. A unique tracking number is generated, and is displayed to the visitor for future reference. All messages and logs include the tracking number. The scripts can be easily configured to match any web site's look and feel. All configuration settings are held in a single file which can be edited using any text editor. Also includes a Web-based Control Panel style configurator.
New in version v1: General code optimization and improved appearance.
Price: Free
OTRS - Open Ticket Request System - OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
Price: Free (GPL)
Ox-LiveSupport - Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate uate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen Alert that notifies you of Awaiting, On-hold and Active users; Optional Hold or Awaiting Time - shows users how many users are ahead of them and estimated awaiting time; Push Page Technology; Tech can view/delete report and full users and technician text chat records; Uses HTTP Protocol - supports firewalls; Browser-based Chat - No client software to install and Works with browsers 4.0 and higher.
Price: $59.95
Ox-Support - Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.
Price: $59.95/$199/$499
PerlDesk - Perldesk is a fully featured help desk system that is an ideal solution for companies with more than one technician who support several users. Main features include: Email submissions, staff logging, knowledge base, user registration, and many more.
Price: $39.99
rEmindZ - rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due.
rEmindZ can be used for other reminders.
Price: GPL
Simple Support - Simple-Support was developed to help speed up and simplify the tech-support process. Simple-Support works by logging all tech-support queries in a database.(The query will then be sent to a tech-support representative on duty. The support query will then remain "open" until a tech replies to the customer, the ticket is then "closed". Simple-Supports powerful admin section will allow techs to see which tickets are still open and how long they have been open. This will make sure that requests are handled in order and that none are missed or misplaced. Some of its key features include: 100% Web based - No software to install on customers or techs computers. Either can access Simple-Support from anywhere; Template based - Customize the look and feel to match any site by simply editing html, not perl. (both in customer and tech areas); Email capable - Customers can open a new ticket by sending an email to support@example.com (or any email you choose); Supports unlimited customers (unlimited tech version available); Full reporting - check your teams response time. (overall, per tech or any combination you can dream up); and many more custom and tech/admin features. Simple-Support is available in a single tech version as well as an unlimited tech version.
Price: $399
SuperDesk - SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. SuperDesk has full support for both text and HTML emails, and also email attachments. All aspects of SuperLinks can be controlled from its Control Panel including, but not limited to, category management, ticket management, backup & restore functions and general options that control what features are available to the visitor.
Price: £99/£159
SupportMan - SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see and resolve the problems.
Price: $100
Talk Now - Add live customer service to your site and host real-time customer support systems. Features outstanding graphical user interface and advanced functions such as sending images, links, paging administrators, logging, auto-answer, multiple admin/operator accounts and much more.
Price: $399.99
Web Dev Live Support - Web Dev Live Support is a real-time messaging software that allows your sales people to chat directly with customers while they are on your web site and allow you to add the human touch to your help system.
The software is 100% browser based and requires NO extra software or hardware, You can establish one-on-one conversations using a standard web browser, providing support from any computer, anywhere. Features include Unlimited helpers Real-time chats Request live support with a single click Multiple chat requests Email signature Email transcripts Visitor footprints tracking Capture visitor data (IP, Browser & OS...) Track page where the visitors clicked from PUSH HTML pages Embed images and a lot more. Demo Available.
Price: $50
Website Supporter - Website Supporter is a Web based customer support script that centralizes all support requests and allows you to provide fast and efficient support from any computer. Supports multiple technicians, self correcting installation, template driven pages and much more.
Price: $199.00
WebTTS - WebTTS is a trouble ticketing system written in PERL5. Trouble Ticketing Systems are used by businesses and individuals to track problems in some type of product or service. WebTTS is written to be a trouble ticketing system for ISP's. This package allows ISP's to track various service-related problems.
Price: Free (GPL)
WebUMake Instant Helper - WIH makes it easy for visitors to your site to chat with you, instantly, live! Understand how your visitors move around your site as you watch them interactively. You will know who is revisiting, who you have chatted with previously and be ready to offer them appropriate help and advice.
Price: $99
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Link Exchange Manager
 Link Exchange Manager is a software program that manages your website's links pages. It is a time-saving way to reduce HTML coding and manual scanning for reciprocal links and dead links on your link partners websites. Link Exchange Manager is perfect for managing an organized links page, or a resource directory, and you can send off link request emails to website prospects. Also called link swapping, its a great way to increase your search engine rankings and boost your google rankings. Find out more
Make Games Run Faster
 Release RAM is a great little memory management utility which is designed to make computers run faster and be more stable. It can be very useful with gaming as it can eliminate lag caused games with high graphics, especially on older PCs. Try it Today
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